Shipping policy

Last updated: 06.04.2026

Thank you for visiting OLACHIKA Home. Below you will find our shipping policy, so you know exactly what to expect when placing an order.


1. Processing Time

All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.


2. Shipping Times

Estimated delivery times depend on your location:

  • Netherlands & Belgium: 2–5 business days
  • Europe: 3–8 business days
  • International: 5–15 business days

Please note: delivery times are estimates and may vary due to external factors such as carrier delays or customs procedures.


3. Shipping Costs

  • Free shipping on orders over €100
  • Standard shipping rates are calculated at checkout and depend on your location

4. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number.
You can use this to track your package via the carrier’s website.


5. Delays

While we do our best to deliver your order on time, delays may occasionally occur due to circumstances beyond our control (such as high shipping volumes or customs).
We appreciate your understanding.


6. Incorrect Address Information

Please ensure that your shipping address is correct.
OLACHIKA Home is not responsible for delays or lost packages due to incorrect or incomplete address details.


7. Lost or Damaged Packages

If your order arrives damaged or appears to be lost, please contact us within 7 days of delivery at:

📧 support@olachikahome.com

We will work with you to find a suitable solution.


8. Customs & Import Duties

For international orders, additional charges such as customs duties or taxes may apply.
These costs are the responsibility of the customer.


9. Contact

For any questions regarding shipping, please contact us:

📧 support@olachikahome.com
📍 Westkanaalweg 2 B, 2461 EC Ter Aar, Netherlands